Welcome to Alhambra Cleanings! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using our website.
1. Services
Alhambra Cleanings offers professional cleaning services tailored to meet your needs. The scope, schedule, and pricing of our services will be agreed upon in advance and outlined in your booking confirmation.
2. Bookings and Payments
- All service bookings must be made through our website or by contacting us directly.
- Payment is required upon booking or as per the terms outlined in your service agreement.
- We reserve the right to cancel or reschedule bookings due to unforeseen circumstances, such as staff availability or weather conditions.
3. Cancellations and Refunds
- Clients must provide at least 24 hours’ notice for cancellations to avoid charges.
- Refunds for prepaid services will be issued at our discretion based on the circumstances of the cancellation.
4. Client Responsibilities
- Clients must provide safe and accessible premises for our team to perform the cleaning services.
- Any fragile or valuable items should be secured or removed prior to the scheduled cleaning.
- We are not liable for damages caused by faulty appliances, surfaces, or pre-existing conditions.
5. Limitations of Liability
- Alhambra Cleanings is not responsible for indirect, incidental, or consequential damages arising from the use of our services.
- Our maximum liability for any claim is limited to the cost of the service provided.
6. Intellectual Property
All content on this website, including text, images, and logos, is the property of Alhambra Cleanings and protected by copyright laws. Unauthorized use of our content is prohibited.
7. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
8. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the new terms.