At Alhambra Cleanings, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details when you fill out a form or book a service.
- Payment Information: When you make a payment for our services, we collect billing details to process transactions securely.
- Usage Data: IP address, browser type, pages visited, and other data collected through cookies and similar technologies to improve our website.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our cleaning services.
- Respond to your inquiries and communicate with you.
- Process payments and issue invoices.
- Improve our website’s functionality and user experience.
- Send updates, promotions, and service-related notifications.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service providers who assist in running our business (e.g., payment processors, IT support).
- Legal authorities, if required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. You can modify your browser settings to decline cookies, but this may affect your ability to access certain features.
5. Data Security
We take appropriate measures to safeguard your information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Opt out of receiving marketing communications.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.